If you have stopped your service via the app, website or telephone, but the activation point does not switch off, you do not need to contact us. The system has received your 'off' request and will administratively close the service. The next customer therefore does not use electricity at your expense.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article